Service location directory

Tenancy advice

Freephone (in New Zealand) 0800 83 62 62 between 8:00am and 5:30pm weekdays, for advice or to make an appointment at your local office.

Calling from overseas +64 4 238 4695

Bond enquiries

Freephone (in New Zealand) 0800 737 666 between 8:00am and 5:30pm weekdays.
Calling from overseas +64 4 238 4693
Fax (04) 237 7884
PO Box 50 445
Porirua

National office

Department of Building and Housing
PO Box 10-729
Wellington
Phone (04) 494 0260
Fax (04) 494 0290

Mediation and advice is available by appointment in many locations throughout New Zealand. Call 0800 83 62 62 to make an appointment or to talk to someone about a renting problem. You can also visit one of our offices listed below.   The offices are generally open between 8:30am and 4:30pm weekdays.

We are also available to provide public education to landlords, tenants and related organisations. Call 0800 83 62 62 for more information.

Auckland

Level 3
AXA Building
41 Shortland Street
Auckland
PO Box 90-172
Fax (09) 375 6402

Christchurch

Level 2,
10 Nelson Street,
Riccarton
PO Box 22-725
Fax (03) 341 7754

Hamilton

Level 2
36 Bryce Street
Private Bag 3124
Fax (07) 834 1571

Manukau

Level 1, CST Nexia Centre
22 Amersham Way
PO Box 76-469
Fax (09) 263 6013

Wellington

60 Oriental Parade
PO Box 10-797
Fax (04) 801 2618

As well as the five offices listed above, you can make an appointment to seek advice in the following locations. Call 0800 TENANCY (0800 83 62 62).

Northern region venues

Auckland CBD, Dargaville, Helensville, Henderson, Kaikohe, Kaitaia, Kerikeri, Mangere, Manukau, Orewa, Pukekohe, Takapuna, Waiheke, Warkworth, Whangarei.

Central region venues

Dannevirke, Fielding, Gisborne, Hamilton, Hastings, Hawera, Huntly, Kawerau, Levin, Lower Hutt, Mangakino, Marton, Masterton, Murupara, Napier, New Plymouth, Opotiki, Paeroa, Pahiatua, Palmerston North, Paraparaumu, Porirua, Putaruru, Rotorua, Ruatoria, Taihape, Taumaranui, Taupo, Tauranga, Te Awamutu, Te Kuiti, Te Puke, Thames, Tokoroa, Turangi, Upper Hutt, Wainuiomata, Waipukurau, Wairoa, Whakatane, Wanganui, Wellington, Woodville.

Southern region venues

Alexandra, Amberley, Ashburton, Balclutha, Blenheim, Christchurch, Cromwell, Dunedin, Fairlie, Gore, Greymouth, Hokitika, Hornby, Invercargill, Kaikoura, Motueka, Nelson, Oamaru, Picton, Queenstown, Rangiora, Takaka, Timaru, Twizel, Waimate, Wanaka, Westport.