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Weathertight Homes Resolution Service (WHRS) claims statistics April 2008

As at 30 April 2008 the Department has received 5,462 claims lodged for 5,996 properties and completed assessments for 5,211 properties.

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

Total claims April 2008.

White legend identifier 960 resolved claims (18%)

Dark green legend identifier 2,108 closed claims (39%) 1

Orange legend identifier 2,394 active claims (44%)

Active claims

Active claims April 2008.

White legend identifier 121 claims in a process of assessing eligibility (5%)

Light green legend identifier 618 claims awaiting claimant decision (26%) 2

Light grey legend identifier 1,655 claims pursuing resolution (69%)

Claims pursuing resolution

Claims pusuing resolution April 2008.

Light green legend identifier 828 claims with claimant pursuing repairs (50%)

Dark green  legend identifier 560 claims in alternative jurisdictions (34%)

Blue legend identifier 74 claims in the WHRS Act 2002 dispute resolution (4%)

Orange legend identifier 193 claims in the WHRS Act 2006 dispute resolution (12%)

1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act so that the claimant may join a class action; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.

2. Claimants can decide between 'eligibility' or 'full' assessment of the property. After the claim is decided eligible, they can decide to repair first or to resolve the claim and then proceed with repairs.


Weathertight Services active claims by Territorial Authority region in which they occur:

Territorial Authority Region Number of
properties with
active claims
as at 1 May 2008
Number of
active claims
as at 1 May 2008
Ashburton District Council 2 2
Auckland City Council 1,733 1,141
Buller District Council 2 2
Carterton District Council 0 0
Central Hawkes Bay District Council 0 0
Central Otago District Council 0 0
Chatham Islands Council 0 0
Christchurch City Council 171 120
Clutha District Council 0 0
Dunedin City Council 3 3
Far North District Council 5 5
Franklin District Council 5 5
Gisborne District Council 3 3
Gore District Council 0 0
Grey District Council 0 0
Hamilton City Council 32 32
Hastings District Council 5 5
Hauraki District Council 2 2
Horowhenua District Council 0 0
Hurunui District Council 1 1
Hutt City Council 14 14
Invercargill City Council 3 3
Kaikoura District Council 0 0
Kaipara District Council 1 1
Kapiti Coast District Council 12 12
Kawerau District Council 0 0
MacKenzie District Council 0 0
Manawatu District Council 2 2
Manukau City Council 69 69
Marlborough District Council 7 7
Masterton District Council 1 1
Matamata-Piako District Council 3 3
Napier City Council 4 4
Nelson City Council 4 4
New Plymouth District Council 3 3
North Shore City Council 420 256
Opotiki District Council 0 0
Otorohanga District Council 0 0
Palmerston North City Council 9 9
Papakura District Council 1 1
Porirua City Council 11 11
Queenstown-Lakes District Council 8 8
Rangitikei District Council 0 0
Rodney District Council 99 99
Rotorua District Council 4 4
Ruapehu District Council 0 0
Selwyn District Council 5 5
South Taranaki District Council 0 0
South Waikato District Council 0 0
South Wairarapa District Council 0 0
Southland District Council 1 1
Stratford District Council 0 0
Tararua District Council 0 0
Tasman District Council 3 3
Taupo District Council 4 4
Tauranga City Council 135 87
Thames-Coromandel District Council 6 6
Timaru District Council 1 1
Upper Hutt City Council 2 2
Waikato District Council 2 2
Waimakariri District Council 8 8
Waimate District Council 0 0
Waipa District Council 1 1
Wairoa District Council 0 0
Waitakere City Council 325 205
Waitaki District Council 0 0
Waitomo District Council 0 0
Wanganui District Council 3 3
Wellington City Council 273 206
Western Bay of Plenty District Council 4 4
Westland District Council 1 1
Whakatane District Council 7 7
Whangarei District Council 16 16
TOTAL 3,436 2,394