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Weathertight Homes Resolution Service (WHRS) claims statistics

March 2014

As at 30 March 2014 MBIE has received 7051 claims lodged for 10,819 properties.

Weathertight Service has completed 14,091 property assessments (some owners request more than one assessment).

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

Total Claims graph  2139 resolved claims (30%)

 3724 closed claims (53%)1

 1188 active claims (17%)

Active claims

Active claims graph  17 claims in process of assessing eligibility (1%)

 45 claims awaiting assessment of repair costs (4%)

 485 claims awaiting claimant decision (40%)2

 641 claims pursuing resolution (54%)

Claims pursuing resolution

Claims pursuing resolution graph  57 claims with claimant pursuing repairs (9%)

 90 claims in alternative jurisdictions (14%)

 86 claims in the WHRS resolution process (13%)

 408 claims in FAP process (64%) 3

1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.

2. After the claim is decided eligible, claimants can decide to proceed with FAP assisted repairs, repair on their own and then seek to resolve their claim or resolve first and then proceed with repairs. 

3. Claims pursuing the Financial Assistance Package (FAP) are allowed to proceed with other resolution options at the same time. This number includes claims that proceed with FAP and also those that proceed with FAP and one other resolution option. 


Weathertight Services Active Claims by Territorial Authority:

Council area where the building consent was issued Number of properties with active claims as at 30 March 2014 Number of active claims as at 30 March 2014
Auckland Council 0 0
Auckland City Council 2493 397
Franklin District Council 8 8
Manukau City Council 119 52
North Shore City Council 304 115
Papakura District Council 3 3
Rodney District Council 58 49
Waitakere City Council 314 153
Total for Auckland 3299 777
     
Ashburton District Council 0 0
Buller District Council 0 0
Carterton District Council 0 0
Central Hawkes Bay District Council 1 1
Central Otago District Council 0 0
Chatham Islands Council 0 0
Christchurch City Council 159 75
Clutha District Council 0 0
Dunedin City Council 0 0
Far North District Council 4 4
Gisborne District Council 2 2
Gore District Council 0 0
Grey District Council 0 0
Hamilton City Council 20 20
Hastings District Council 3 3
Hauraki District Council 1 1
Horowhenua District Council 2 2
Hurunui District Council 2 2
Hutt City Council 8 8
Invercargill City Council 1 1
Kaikoura District Council 0 0
Kaipara District Council 0 0
Kapiti Coast District Council 13 10
Kawarau District Council 1 1
MacKenzie District Council 0 0
Manawatu District Council 1 1
Marlborough District Council 5 5
Masterton District Council 0 0
Matamata-Piako District Council 3 3
Napier City Council 3 3
Nelson City Council 4 4
New Plymouth District Council 5 5
Opotiki District Council 1 1
Otorohanga District Council 0 0
Palmerston North City Council 14 14
Porirua City Council 14 14
Queenstown-Lakes District Council 102 8
Rangitikei District Council 0 0
Rotorua District Council 7 7
Ruapehu District Council 0 0
Selwyn District Council 2 2
South Taranaki District Council 0 0
South Waikato District Council 0 0
South Wairarapa District Council 0 0
Southland District Council 0 0
Stratford District Council 0 0
Tararua District Council 2 2
Tasman District Council 4 4
Taupo District Council 6 6
Tauranga City Council 239 54
Thames-Coromandel District Council 14 14
Timaru District Council 1 1
Upper Hutt City Council 4 4
Waikato District Council 6 6
Waimakariri District Council 4 4
Waimate District Council 0 0
Waipa District Council 1 1
Wairoa District Council 0 0
Waitaki District Council 0 0
Waitomo District Council 0 0
Wanganui District Council 2 2
Wellington City Council 429 89
Western Bay of Plenty District Council 10 10
Westland District Council 0 0
Whakatane District Council 4 4
Whangarei District Council 13 13
TOTAL 4416 1188