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Weathertight Homes Resolution Service (WHRS) claims statistics

November 2014

As at 30 November 2014 MBIE has received 7113 claims lodged for 11,167 properties.

Weathertight Service has completed 14,503 property assessments (some owners request more than one assessment).

Under the WHRS Act 2006 we accept applications for multi-unit properties as single claims.

Total claims

Total Claims  2192 resolved claims (31%)

 3873 closed claims (54%)1

 1048 active claims (15%)

Active claims

Active claims  37 claims in process of assessing eligibility (4%)

 72 claims awaiting assessment of repair costs (7%)

 378 claims awaiting claimant decision (36%)2

 561 claims pursuing resolution (54%)

Claims pursuing resolution

Claims pursuing resolution.  53 claims with claimant pursuing repairs (9%)

 70 claims in alternative jurisdictions (12%)

 43 claims in the WHRS resolution process (8%)

 395 claims in FAP process (70%)3

1. Claims can be closed for a number of reasons including the following: claim discontinued by a claimant; claim being ineligible; property changed ownership; claim withdrawn under the WHRS 2006 Act; claim not progressing; claim transferred to another jurisdiction by the Weathertight Homes Tribunal (WHT) or claim terminated by the WHT.

2. After the claim is decided eligible, claimants can decide to proceed with FAP assisted repairs, repair on their own and then seek to resolve their claim or resolve first and then proceed with repairs. 

3. Claims pursuing the Financial Assistance Package (FAP) are allowed to proceed with other resolution options at the same time. This number includes claims that proceed with FAP and also those that proceed with FAP and one other resolution option. 


Weathertight Services Active Claims by Territorial Authority:

Council area where the building consent was issued Number of properties with active claims as at 30 November 2014 Number of active claims as at 30 November 2014
Auckland Council 0 0
Auckland City Council 2567 346
Franklin District Council 8 8
Manukau City Council 81 43
North Shore City Council 227 106
Papakura District Council 3 3
Rodney District Council 45 36
Waitakere City Council 300 139
Total for Auckland 3231 681
     
Ashburton District Council 0 0
Buller District Council 0 0
Carterton District Council 0 0
Central Hawkes Bay District Council 1 1
Central Otago District Council 0 0
Chatham Islands Council 0 0
Christchurch City Council 93 70
Clutha District Council 0 0
Dunedin City Council 0 0
Far North District Council 3 3
Gisborne District Council 26 4
Gore District Council 0 0
Grey District Council 0 0
Hamilton City Council 11 11
Hastings District Council 4 4
Hauraki District Council 1 1
Horowhenua District Council 2 2
Hurunui District Council 2 2
Hutt City Council 5 5
Invercargill City Council 1 1
Kaikoura District Council 0 0
Kaipara District Council 0 0
Kapiti Coast District Council 11 8
Kawarau District Council 1 1
MacKenzie District Council 0 0
Manawatu District Council 1 1
Marlborough District Council 5 5
Masterton District Council 0 0
Matamata-Piako District Council 3 3
Napier City Council 3 3
Nelson City Council 4 4
New Plymouth District Council 6 6
Opotiki District Council 1 1
Otorohanga District Council 0 0
Palmerston North City Council 9 9
Porirua City Council 14 14
Queenstown-Lakes District Council 93 8
Rangitikei District Council 0 0
Rotorua District Council 4 4
Ruapehu District Council 0 0
Selwyn District Council 2 2
South Taranaki District Council 0 0
South Waikato District Council 0 0
South Wairarapa District Council 0 0
Southland District Council 0 0
Stratford District Council 0 0
Tararua District Council 2 2
Tasman District Council 6 6
Taupo District Council 2 2
Tauranga City Council 276 47
Thames-Coromandel District Council 13 13
Timaru District Council 1 1
Upper Hutt City Council 4 4
Waikato District Council 5 5
Waimakariri District Council 2 2
Waimate District Council 0 0
Waipa District Council 0 0
Wairoa District Council 0 0
Waitaki District Council 0 0
Waitomo District Council 0 0
Wanganui District Council 1 1
Wellington City Council 361 84
Western Bay of Plenty District Council 9 9
Westland District Council 0 0
Whakatane District Council 5 5
Whangarei District Council 13 13
TOTAL 4237 1048